Holcim Dispatcher Asphalt in Waldorf, Maryland
US - Asphalt, Paving & Construction (A,P,C)
More information about this job:
Aggregate Industries, a leading supplier of quality, construction building materials in the United States, has an immediate opening for a Dispatcher to support Asphalt production operations in Waldorf, Maryland. This position receives, processes and schedules orders, while providing exceptional customer service to ensure customer satisifaction and to promote Company sales. This position also facilitates communication between the Operators, Sales and Production.
Acts as a point of contact to customers, related to delivery inquiries and coordinates the sales order delivery process.
Manages incoming internal and external customer phone calls, excercising judgement within specification of standard practices.
Addresses customer concerns, and ensures effective problem resolution
Probes the customer for additional information, including upcoming orders and cut off quantities.
Ensures that the customers understand all relevant company policies and informs operators of warnings concerning product hazards, load limits, vehicle weights and limitations.
High School Diploma or equivalent, Associates Degree Preferred
Minimum of one (1) to three (3) years of related customer service or dispatch environment experience
Excellent oral (telephone) communication skills
Bilingual communications skills are a plus.
Ability to interact professionally with internal and external customers
Detail-oriented with the ability to handle multiple tasks at one time.
Ability to maintain a calm, professional demeanor, when under time constraints or pressure
Strong organizational skills
For immediate consideration, please apply online.
Lafarge North America Inc., Holcim (US) Inc., and Aggregate Industries Management, Inc., and their affiliates, are Equal Opportunity Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or status as an individual with a disability. We embrace diversity in our people, products and ideas. While we sincerely appreciate all applications, only candidates selected for an interview will be contacted.
America's Job Exchange Source Codes :
AJETR+00, AJETR+01, AJETR+02 ,AJETR+03, AJETR+04, AJETR+05, AJETR+06, AJETR+07, AJETR+08
State Specific Source Code: